Limited Lifetime Warranty
Expedition One offers a limited lifetime warranty on bumpers and rocker guards to the original purchaser. Expedition One products are warrantied to be free from material and workmanship defects for as long as the original purchaser owns the vehicle the Expedition One product was originally installed on and must provide proof of purchase. This warranty is non-transferable. Expedition One is not responsible for any incidental or consequential damages such as, labor fees, loss of use, loss of time and freight associated with the failure of any products. Any product that has been abused, altered, incorrectly installed or used in competition and/or races is not covered. All components must be used in their proper places and proof of this is required for warranty claims. Any substitutions of other manufacturers components or exemptions of required components will immediately void the warranty.
This warranty does not apply to products or components which have been exposed to the natural elements, that have not been maintained properly or have been unnecessarily exposed causing excess rust, or subjected to accident, alteration, modification, improper installation, tampering, negligence, misuse, or products installed on a vehicle used in sanctioned racing events. A race being defined as any competition between two or more vehicles, or against the clock, whether or not a sanctioned or non-sanctioned event. Expedition One does not warranty any product not manufactured by Expedition One. Expedition One products are not covered under warranty outside the United States of America.
Terms and Conditions of Sale
At Expedition One we require payment at time of order. Custom items and production requests that may require longer assembly time require a 10% non-refundable deposit at time of order. Standard, non-custom orders may be cancelled within 72 hours prior to shipping and are subject to a 4% cancellation fee and any applicable re-stocking fees as determined by Expedition One.
Terms and Conditions
In order to file a claim on a damaged product you must ship the product to Expedition One for repair/return. We require the original purchaser first submit digital photos prior to any authorization of return and must receive a Return Merchandise Authorization (RMA) form prior to shipping any return items to Expedition One. Any product that has been manufactured incorrectly or is of a defective nature will be repaired or replaced at the discretion of Expedition One. Expedition One covers the cost of the part only. Shipping, vehicle down time, etc. is the purchaser’s responsibility. This warranty does not cover the removal or reinstallation of the product. Expedition One will, at its option, repair, replace or refund the purchase price of a defective product or component, provided you return the defective product or component during the warranty period. Expedition One warranty excludes the following Expedition One items: bushings, bearings, bump stops, joints, and hardware. These parts are subject to wear and are not considered defective when worn.
Expedition One shall not be liable for any loss, damage or injury, whether ordinary, direct, special, incidental or consequential damages, arising from the manufacture, sale, installation, resale, delivery, possession, handling or use of its products. Expedition One is not responsible for typographical errors in pricing or in content. Warranties, policies and prices are subject to change without notice. Use of your vehicle in off-road conditions may significantly increase wear to critical components of your vehicle, which will require and increase inspection protocol and maintenance schedule. Failure to properly inspect and repair your vehicle may lead to failure of components, which may lead to catastrophic failure. Users should be aware that installation of Expedition One products may change the way your vehicle handles. We strongly encourage that vehicle occupants wear seatbelts at all times and avoid sudden maneuvers. Expedition One accepts no responsibility for any altered product, improper installation, or improper use of our products.
Expedition One reserves the right to change pricing at any time and to discontinue, change the design, finish, part number and/or application of parts when deemed necessary without written notice. Expedition One will not be held responsible for changes or misprints or manufacturing changes made by the vehicle manufacturer.
***Effective date March1 2008. Prior warranty information includes 30 days on finish and 12 months on product.
Terms Of Sale